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AU & NZ ENTERPRISE PROFILES

Zendesk Pty Ltd - Australian Company Profile

Enterprise Type: Proprietary Company

What does Zendesk Pty Ltd do?

Zendesk Pty Ltd is a foreign owned proprietary company that derives its revenue from the provision of customer support services and software development and other technology to and on behalf of the parent company and affiliates. The company employs approximately 370 people and is administered by its head office in Melbourne, Victoria.

The ultimate parent company is the United States based Zendesk Inc.

 

Zendesk Pty Ltd - Products & Brands

Zendesk is located across 160 countries and territories and produces software to improve customer service relations. The company's products are as follows: 

  • Zendesk for Service: providing software tailored for customers and businesses to improve customer service. Offers a messaging tool, a help center, and AI-powered bots. 
  • Zendesk for Sales: offering productivity tools to exceed revenue targets, a full customer view for better customer experiences, pipeline visibility through reporting and analytics, 
  • Sunshine Platform: including conversational tools, apps and frameworks, automation and intelligence, integrations, data, infrastructure, and Zendesk for developers. 
  • Marketplace: offering a variety of apps, themes, and partners for increased productivity and workflow. 

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Zendesk Pty Ltd - Financial Statements

pie_chart Zendesk Pty Ltd Financial Profit & Loss Account

BALANCE DATE12/31/202112/31/202012/31/201912/31/2018
Sales Revenue115,7440.10.10.0
Other Revenue0000000000000000000000000
Total Revenue0000000000000000000000000
Cost of Goods Sold0000000000000000000000000
Depreciation0000000000000000000000000
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Zendesk Pty Ltd - Financial Ratios

pie_chart Zendesk Pty Ltd Financial Growth

BALANCE DATE12/31/202112/31/202012/31/201912/31/2018
Total Revenue Growth33.8329.1935.05N/A
Sales Revenue Growth0000000000000000000000000
EBITDA0000000000000000000000000
NPAT0000000000000000000000000
Shareholder's Funds0000000000000000000000000

pie_chart Zendesk Pty Ltd Financial Ratios

BALANCE DATE12/31/202112/31/202012/31/201912/31/2018
Return on Revenue (ROR) (%)-14.0-15.0-15.6-16.7
Return on Shareholders’ Funds (ROSF) (%)0000000000000000000000000
Return on Assets (ROA) (%)0000000000000000000000000
Profit Margin (%)0000000000000000000000000
Revenue per Employee ($’000 per person)0000000000000000000000000
lock To view Zendesk Pty Ltd's full competitive environment, see report purchase options.
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Zendesk Pty Ltd's Competitive Environment

Zendesk Pty Ltd operates in the following industries:

Zendesk Pty Ltd's main competitors:

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Purchase this report or a membership to unlock the full analysis of the capital intensity of this industry.

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Enterprise Profiles - table of contents

Enterprise Details

Get a high-level overview of Zendesk Pty Ltd, including registered business details, an enterprise synopsis, SWOT analysis and main brands and products.

Key Personnel

We outline the key personnel at Zendesk Pty Ltd by position type and title.

Enterprise Financials

Get a full view of Zendesk Pty Ltd’s financials, including Profit and Loss Account (Revenue, Interest, Profit and Loss, and Audit Fees) and Balance Sheet (Current Assets, Non-Current Assets, Current Liabilities, Non-Current Liabilities, Shareholders’ Equity), as well as Number of Employees, Number of Share on Issue, Market Capitalisation and Earnings per Share where available. Note: we do not provide a full financial details for all company profiles.

Growth & Ratios

Get a clearer picture of Zendesk Pty Ltd’s performance, with key financial ratios and data on financial growth.

Operating Segments

Understand the main operating divisions of Zendesk Pty Ltd, including Revenue and Assets under each Segment, Industries and Geographic Locations Zendesk Pty Ltd operates in.

Competitor Benchmarking

Compare Zendesk Pty Ltd’s financial ratios and growth to peers in their industries of operation for a clearer picture of performance.

Major Shareholders

We outline the ultimate parent and largest shareholders of Zendesk Pty Ltd.

Subsidiaries

View a list of Zendesk Pty Ltd’s associated companies, holding company, joint ventures and trusts, both domestic and international.

History

Find out more about the history and background of Zendesk Pty Ltd, including founding information, past announcements, mergers and major projects.

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Included in Report

  • Enterprise History & Synopsis
    Enterprise History & Synopsis
  • Enterprise Financial Statements
    Enterprise Financial Statements
  • Financial Ratios
    Financial Ratios
  • Industry Averages
    Industry Averages
  • Competitive Landscape
    Competitive Landscape
  • Key Enterprise Personnel
    Key Enterprise Personnel
  • Subsidiaries & Ownership Structure
    Subsidiaries & Ownership Structure

Why buy this enterprise profile on Zendesk Pty Ltd?

IBISWorld enterprise profiles enable you to:

  • Understand a enterprise’s competitive landscape
  • Identify industry trends a enterprise is exposed to
  • Inform your decisions for marketing, strategy and planning
  • Target key enterprise personnel

The profile on Zendesk Pty Ltd includes:

  • Enterprise History and Synopsis
  • Overview of Brands and Products
  • Enterprise Financial Statements and Financial Ratios
  • Key Enterprise Personnel
  • Subsidiaries, Shareholders and Ownership Structure
  • Service Providers

IBISWorld provides profiles on thousands of leading enterprises across Australia and New Zealand, as well as reports on thousands of industries around the world. Our clients rely on our information and data to stay up-to-date on business and industry trends. Our expert reports are thoroughly researched, reliable and current, enabling you to make faster, better business decisions.

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